Refundable Deposit

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A fully refundable security deposit is held at the time of booking and returned to you once your garment is back with us and inspected. The vast majority of customers receive their deposit back in full.

Deposit amounts vary by collection:

Standard $100
Premium $150
The Vault $250

How it works:

  • 1 Your deposit is collected at checkout alongside your rental fee.
  • 2 Return your garment on time using the prepaid satchel and label included with your order.
  • 3 Once we receive and inspect your garment, your deposit is released — typically within 5 business days, and no later than 14 business days.
💡 Keep your Australia Post lodgement receipt until your deposit has been returned — we may ask for it as proof of return.

Your deposit is held as security against late returns, damage or loss. Full details are in our Terms & Conditions.