Shipping & Delivery
All garments are dispatched via Australia Post Express Post, with a prepaid return satchel and label included in every rental.
Express Post next business day delivery is only guaranteed within the Express Post network (approx. 80% of Australian addresses — metro capital cities and major centres). Outside this network, transit times vary by location.
| Location | Next Business Day? | Est. Delivery | Booking Window |
|---|---|---|---|
| Within Express Post Network — Metro & Major Centres | |||
| NSW Metro Sydney, Newcastle, Wollongong, Gosford & surrounds |
✔ Yes | 1 business day | Standard |
| VIC Metro Melbourne Incl. Geelong, Ballarat, Bendigo, Latrobe Valley |
✔ Yes | 1 business day | Standard |
| QLD Metro Brisbane, Gold Coast, Sunshine Coast, Ipswich |
✔ Yes | 1 business day | Standard |
| SA Metro Adelaide | ✔ Yes | 1 business day | Standard |
| TAS — Hobart & Launceston | ✔ Yes | 1 business day | Standard |
| ACT — Canberra | ✔ Yes | 1 business day | Standard |
| Outside Express Post Network — Regional, Rural & Remote | |||
| Regional & Rural VIC Gippsland, Grampians, Murray region |
✘ No | 2–3 business days | 8 days recommended |
| Regional QLD Bundaberg, Rockhampton, Mackay, Townsville, Cairns |
✘ No | 2–5 business days | 8 days recommended |
| Far North & Outback QLD Cape York, Gulf Country & remote areas |
✘ No | 4–7 business days | 8 days recommended |
| Regional & Rural SA Barossa, Fleurieu, Kangaroo Island, Far North SA |
✘ No | 2–5 business days | 8 days recommended |
| WA — Perth CBD only Next business day to CBD only; not Perth metro broadly |
⚠ Limited | 2–4 business days | 8 days recommended |
| Regional & Remote WA Kimberley, Pilbara, Goldfields & surrounds |
✘ No | 5–10 business days | 8 days recommended |
| NT — Darwin & all NT locations Darwin is excluded from the Express Post network entirely |
✘ No | 3–7 business days | 8 days recommended |
| Remote & Outback Locations Nationwide | ✘ No | 5–15 business days | 8 days recommended |
Delivery timeframes are estimates only and subject to Australia Post network conditions, public holidays and events outside Our Closet Collective's control. Not sure about your postcode? Check the Australia Post Delivery Calculator before you book. For parcels over 5kg, additional postage charges may apply and will be confirmed at checkout. Full details in our Terms & Conditions.